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  Changing your Dialup Number  @
 

We are moving to a new single dial-up number for all members throughout Australia. If you have a broadband account (ADSL or Wireless), this change applies to your backup dial-up only, and you DO NOT need to make any changes to your broadband connection.

Dial-up members need to make the following 2 changes:

The dial-up number for dial-up access is:

0198 308 800

(ZERO ONE NINE EIGHT THREE ZERO EIGHT EIGHT ZERO ZERO)

This number is a local call from almost anywhere in Australia. Chariot is not responsible for call connection charges and cannot guarantee the call rate that you will be charged when using the number provided. We urge you to check with your Telecommunications carrier to confirm call charges when dialing into our access number (Telstra 1300 362 162).

You will also need to change the Username that is entered when dialing in. The Username now needs to be entered in the format:

loginname@alphalink.com.au

where you currently have just your login name. (Where loginname is YOUR Alphalink login name, eg. if you currently had example, you would need to enter example@alphalink.com.au)

IMPORTANT! Our dialup number is charged at the cost of a local call from a land line only. If you are calling from any other service (e.g a mobile telephone), you may incur higher call charges.

This page describes how to change the dial-up number on your computer.

Automatic Setup

If you are running Windows, we have an automated setup tool which will make the changes for you automatically. This is recommended for all members who are using our dial-up as their primary connection. To use the automatic setup, click here.
.

Manual Setup

If you are not using Windows, you have a broadband connection, or just wish to make the changes manually, follow the appropriate set of instructions below.

Windows 95, 98, Millennium
Windows 2000 and XP
Windows NT 4
Windows 3.1x
Apple MacOS 7.x with FreePPP
Apple MacOS 7.x with ConfigPPP
Apple MacOS 8.0x
Apple MacOS 8.6 and 9.x
Apple MacOS X

Windows 95, 98, ME

  1. Double-click the My Computer icon on your desktop
  2. Double-click the Dialup Networking icon (ME users double-click Control Panel first)
  3. Right click the mouse on the dialup connection that you wish to change, then select Properties from the drop down menu (this will be the bottom entry)
  4. Delete the telephone number currently displayed and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  5. Click OK
  6. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)

Windows 2000 and XP

  1. Click the Start button and select Settings (XP users select Connect to)
  2. Windows 2000 users will need to select Network and Dialup Connections
  3. Right click the mouse on the dialup connection that you wish to change, then select Properties from the drop down menu (this will be the bottom entry)
  4. Delete the telephone number currently displayed and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  5. Click OK
  6. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)

Windows NT 4

  1. Double-click the My Computer icon on your desktop
  2. Double-click the Dialup Networking icon
  3. From the drop-down list labeled Phonebook entry to dial, select the Alphalink dialup connection
  4. Click More
  5. Select Edit entry and modem properties...
  6. In the box labeled Phone number, delete the telephone number currently displayed and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  7. Click OK
  8. Click Close
  9. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)

Windows 3.1x

Note: These instructions only apply if you are using the Shiva dialer that came on your Alphalink disk.
  1. In the Alphalink group, double-click on the Alphalink icon
  2. Click the Properties button
  3. In the box labeled Phone number, delete the telephone number currently displayed and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  4. Click OK
  5. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)

MacOS 7.x with FreePPP

  1. Locate the telephone icon on your menu bar. Click on it and select Open FreePPP Setup
  2. Click on the Accounts tab (Note: If you cannot see an "Accounts" tab, click the small arrow in the bottom-left of the window to open up the full screen of options)
  3. Select the Alphalink account you wish to change the dialup number for, then click Edit
  4. Delete the telephone number currently displayed in the Phone number box, and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  5. Check that Connect to is set to Directly
  6. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)
  7. Click OK

MacOS 7.x with ConfigPPP

  1. Choose Control Panels from the Apple Menu
  2. Open the Config PPP Control Panel
  3. Click the Config button
  4. Delete the telephone number currently displayed in the Phone num box, and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  5. Click the Authentication button
  6. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)
  7. Click OK, then click Done
  8. Close the ConfigPPP Window

MacOS 8.0x

  1. From the Apple menu, go to Control Panels, and across to select PPP
  2. If you have more than one dialup connection, make sure the connection you are about to modify is the correct one. If not, select the correct one as follows:
    • Go to the File menu and select Configurations
    • Click on the correct connection name, then click Make Active
  3. Delete the telephone number currently displayed in the Number box, and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  4. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)
  5. Go to the File menu and select Quit. When prompted, click the Save button

MacOS 8.6 and 9.x

  1. From the Apple menu, go to Control Panels, then across to select Remote Access
  2. If you have more than one dialup connection, make sure the connection you are about to modify is the correct one. If not, select the correct one as follows:
    • Go to the File menu and select Configurations
    • Click on the correct connection name, then click Make Active
  3. The dialup number is located on the screen below your username and password (Note: If this information is not visible, click the small arrow next to the word Setup at the top of the window to display all settings). Delete the telephone number currently displayed in the Number box, and type in the new Alphalink dialup number you wish to connect to. (Note: Do not insert your OWN telephone number)
  4. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)
  5. Go to the File menu and select Quit. When prompted, click the Save button

MacOS X

  1. From the Apple menu, go to System Preferences
  2. Double-click on Network
  3. Next to Telephone number, type in the new Alphalink dialup number you wish to connect to (Note: Do not insert your OWN telephone number)
  4. Make sure that Alternate number is blank
  5. When connecting, make sure the Username is entered in the format loginname@alphalink.com.au (Where loginname is YOUR Alphalink login name. i.e if you currently had example, you would need to enter example@alphalink.com.au)
  6. Click the Apply Now or Save button


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